Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"Parts arrived in perfect order. Thank you very much for all your help that was above and beyond the call of duty to get this to me. I'll soon have my bike put back together and on the road again thanks to Cycle Works!"
By: David Moraine, OH
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"I CAN NOT BELIEVE YOU PRICES ON PARTS. EVERY TIME I COME IN YOUR STORE I FEEL THAT I HAVE BEEN WELL TAKEN CARE OF.
THX"
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"I just spoke with two gentlemen (Curtis and Tim) from your dealership and I must say I am impressed! They addressed all of my questions and gave me more information on other services you provide (consignment sales). I live 2.5 hours away and will be going to your dealership over my local one from now on. Thank you guys for making my day!!!"
By: Anonymous Lafond, AB
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By: Dennis onoway, AB
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"CYCLE WORKS IN ACHESON ROCKS!!!
I TOOK MY VICTORY KINGPIN IN TO GET RUBBER PUT ON . THIS WAS A SATURDAY MORNING AND BY THE EARLY AFTERNOON IT WAS DONE. GREAT JOB SERVICE AND GREAT JOB JOE!!!!! AND THAT GOES TO EVERYONE THAT WORKS THERE! THANK-YOU!! "
By: Anonymous EDSON, AB
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"excellent sales and finance staff with overall best price i could find in alberta. treated me and my family excellent and would recommend them to anyone who wants to be satisfied. thankyou very much for making my atv dreams come true."
By: mike gunn, AB
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" I recently lost two atv's in a fire an 06' Kawasaki bruteforce and a 08' Polaris Sportsman 800 (which I purchased from Cycleworks Calgary). The fire was a really bad experience that I hope will never happen again. While I was dealing with my insurance company, the team at Cycleworks helped me get back on the trails for a vacation that I had planned, and they are continuing to help me get into two new 850xp's with eps. I cannot thank them enough for all there help through our bad luck.
Thanks to the team that helps me when I need it;
Vince, Jamie, Kelly, Tracey, and Allison...
Brady
"
By: Brady Cochrane, AB
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" thanks for the great product, i will not be as happy on another. just so you know , went and bought a artic cat. for my wife. not as nice and powerful as my polaris sportsman 700 twinn. mike obrien calgary alberta...."
By: mike calgary, AB
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"I have never had so much fun purchasing a new Bike. Had a great experience with the Jay. He was easy to deal with and really knew his stuff. The Alicia, Kelly and Denise in the accessory department were very helpful and informative. They took the time to explain each different product and made sure that I was 100% comfortable in each item I picked. They went above and beyond when they had to order a particular graphic of the helmet I wanted, it was going to take 3 days to come in and one of the girls let me use her helmet until mine arrived so I would not miss ANY riding time. A huge thanks to everyone that helped me out with my purchase. I WILL be back!"
By: Janette Edmonton, AB
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"I have dealt with both the Edmonton and Acheson locations. I orinally bought my 07 zx6r from the Acheson which was a great experience. But the true test for customer service came from the Edmonton location. Shortly after buying the bike I started to experience problems with the bike stalling. During the summer of 08 the edmonton location had my bike for about 3 weeks. Bike worked on under warranty, thought problem was solved. Following summer, 09 problem began again. I brought the bike in June 15 and the guys worked on the bike with kawasaki in the loop for almost 2 months before they finally figured out what was causing the stalling. Turns out I was the problem, I had painted my bike and some how got paint flecks in the tank which plugged the fuel pump. Since it was my fault kawaski said i had to pay for everything. But the guys at the shop felt bad that it took so long to figure out what the problem was so they didn't feel justified to charge me for all the hours that were spent trying to diagnose the problem so they basically cut the bill in half. Both the service and parts department staff showed me true customer service and earned my loyalty in using them for anything to do with my bike from now on. These people definetely know how to treat a customer. "
By: Donald Edmonton, AB
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"I have absolutly nothing negitive to say about the Calgary CycleWorks. I have bought 3 quads from them and 6 of my friendS also have bought form there and nothing but positive response. The parts girls are great and service is top notch. Real sad to see Todd our salesman leave and Jeneane in parts go to edmonton but everyone there are a great bunch of people.
Thanks it's nice to be treated like a human!!!!!!"
By: Rob Brant, AB
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"I had a very good experiance with Allison from parts she helped me right away. And she only went to the back for like 30 seconds and then she came right back with my parts imediatly. Go KTM See u guys T the show on sat and thanks to the mechanic who I always request to work on my bike( Mike )"
By: Anonymous Calgary Ab, AB
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"600 RUSH " QUOTE" I buy a new sled every few years so it was time to buy. The 600 is like nothing I have ever had...ever.
It is the most technically advanced, best riding , smoothest sled ever built. It went way beyond my expectations and more. It is the best sled out of the dozen I have ever owned.
"
By: JAMIE HODGSON EDMONTON, AB
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"Great experience with most of the Staff. Sorry to see Todd gone. Not sure about his replacement, yammers on forever. The Dynamick Duo in parts are out of this world.....they will keep me comin back for a long time. Nicest friendliest showroom in Calgary. I even caught the GM mopin the floor the other day. thats probably all he good for...just kiddin...thanks guys! W.""
By: Anonymous CALGARY, AB
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By: Anonymous CAlgayr, AB
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"I have now purchased an 08 Sportsman 800 and a 09 Ranger XP 700 EFI, both machines performed beyond my expectations!"
By: Anonymous Calgary, AB
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"I bought a 09 Kawasaki Ninja 250 from the Acheson store and got it delivered to my front door. The staff were friendly and easy to talk to."
By: Anonymous Edmonton, AB
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"When I purchased the Vulcan 1600, it did not come with the owners book.I have yet to receive it. Thanks"
By: Anonymous Edmonton, AB
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"OVERALL i WAS VERY HAPPY WITH TODD AND THE WHOLE SALES EXPERIENCE, ALLISON GOT ME ALL MY ACCESSOIES AND GOT ALONG VERY WELL WITH MY WIFE.
THANKS GUYS N GALS...CHEERS"
By: JOHN CALGARY, AB
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"Well overall I was incredibly impressed with my experience. I had dealt with Allison at parts, she was great, pleasant and very positive to do her best to help me out. She even walked me up to the reception desk where Kaylee was also very plesant and easy to deal with. Even though I ended up spending more than I had hoped, it didn't bother me just because I had such a pleasant exeprience. Allison and Kaylee really made me fell appriciated as a customer. The rest of the staff were great aswell, but these two girls really stand out. Needless to say I will be coming back more often. Thank you for all of your hard work."
By: Anonymous CALGARY, AB
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"I have to say I enjoyed the environment at Cycle Works West. Everyone was friendly and it seemed like a relaxed place...No one was fake, unlike other dealers I've been to. I plan to bring all of my sleds and atvs to your dealer. Keep up the good work! "
By: Anonymous Edmonton, AB
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"I BOUGHT MY 08 POLARIS 800 FROM CYCLE WORKS ON THE WESTSIDE OF EDMONTON .I CANT SAY ENOUGH GOOD THINGS ABOUT THEM ..SERVICE...PARTS..PURS....ALL WERE AWESOME AND YES I DID PLAN ON BUYING A ARTICAT 500 BUT THIS STORE OUT SHONE ALL THE OTHER DEALERS I WENT TO ....THANKS "
By: Anonymous CARVEL, AB
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"Wendy & I dropped into the Acheson branch to 'look' at some sledding clothing. At that point we didn't even own a sled, but were VERY keen on getting involved. We hadn't even considered Polaris, not knowing if they offered a 2 up touring sled.
We saw an 08 FST IQ sitting in the showroom, which was sold. I asked to look round the sled & try it for size (I'm 6'4"). Tim came over to help, he was friendly, very informative & helped me make the decission to put a deposit on a similar model - the deal was just a 'no brainer'.
That done we looked at clothing & Joy/Jan (sorry her name escapes me now - young slim girl with long hair) came to our assistance. Wow this girl is GREAT! Again warm & friendly but just could not do enough for us. We had box's of boots & helmets all over the floor, but she remained very friendly & SUPER helpful. Folks, you have a diamond here, can't speak highly enough of her & the over all experience of being in the store.
I hope this is going to be the start of a long relationship between Wendy & I & Polaris & especially Cycle Works at Acheson. Thanks very much.
Brian Blackwell"
By: Brian & Wendy Stony Plain, AB
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"THIS PLACE IS THE BEST. PURCHASED 7 MACHINES IN THE LAST 19
MONTHS, AND HAVE NEVER HAD SUCH FUN SPENDING MONEY IN OUR ENTIRE LIVES. EVERYONE IS ON A TEAM THAT STRIVES FOR CUSTOMER SERVICE. THANK YOU THANK YOU"
By: MARK LEDUC, AB
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"We love the Sales people at the Acheson dealership. Joe, Tim and the staff are funny and informative. Unfortunately we have had numerous problems with the service department, but continue to come to Cycleworks only because Joe and his team always bend over backward for us."
By: Jason & Sandi Whitecourt, AB
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"Overall we are pretty much satisfied, except we would like
to know how to remove all the sticker without damaging the
plastic."
By: willian muir, MI
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"Kevin in service is excellant
Brad and Jonathan are both excellant
All three are a pleasure to deal with and have been very helpful in helping me in keeping my scooters and ATV's running."
By: Ross Edmonton, AB
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""ANDREW IN SALES NEW WHAT HE WAS SELLING GREAT PERSON TO DEAL WITH PARTS AND SERVICE NEED TO NO MORE ABOUT THE EQUIPMENT "
Darren Herklotz
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By: DARREN EDMONTON, AB
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"They were awesome! Will diffently go back again"
By: Justin Fawcett, AB
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"I love your showroom and I look forword to coming and posably getting a Kawasaki dirt bike"
By: Anonymous Whitecourt AB., AL
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"WENT TO THE STORE TO SEE WHAT HAPPENED TO THE OLD STRIP CLUB, CAME OUT OWNING A POLARIS ATV. GREAT GROUP OF PEOPLE, VERY KNOWLEDGABLE BUNCH. VINCE IN A SHORT THREE YEARS HAS DONE ALLOT OF GREAT COMMUNITY WORK WITH THE STORE....KEEP IT UP"
By: RALF CALGARY, AB
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""My Buying Experience With Cycle Works Was Very Average Not to Great And Not The Worse The Snowmobile I Purchased Was A Dragon 700" "
By: Corey Edmonton, AB
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"Very good business, love the new polaris sleds, keep up the good work. One of the best things about cycle works is the amount of aftermarket performance parts they carry...VERY GOOD =]"
By: Anonymous Hilliard, AB
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"Great buying experience. I'm sure we'll be back again!!! Shabby in finance is awesome too! Keep it up!!!!"
By: Brian & Monica Sherwood Park, AB
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"To Whom It May Concern
I would like to thank EVERYONE that was involved in getting my machine back on the trails again."
By: Goldwyn Calgary, AB
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"OVERALL EXPERIENCE WAS EXCELLENT!! EVERYONE IN THE SALES AND PARTS DEPT REALLY HELPED ME OUT WITH MY NEW POLARIS. EXTRA SPECIAL THANKS TO JAY IN SALES AND CHOPS IN PARTS FOR TAKING EXTRA SPECIAL CARE OF ME. YOU GUYS REALLY MEAN IT WHEN YOU SAY THAT WAS AIM TO PLEASE. YOU'VE MADE ME A CUSTOMER FOR LIFE!!!"
By: CURTIS EDMONTON, AB
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"The people where very nice and helpful. The sales man took his time to explain everything and the service was excellent. When I ordered parts they came next day! I have never had that happen at any other dealship."
By: Matt Edmonton, AB
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"I dealt with Cycle Works West. Joe & Jamie were awesome! I would definately buy another unit there, as well as bring my machine in for a service. "
By: Anonymous Stony Plain, AB
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"overall i am very satisified with the purchase of my bike.
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By: Terry Lancaster Park, AB
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"WOW...my whole experience from meeting the General Manager, to his introduction of Todd in sales, to his intro to Kevin in finance, to his into to Alison, to her intro to Jamie in sales. I met the whole family. They showed evry item on my ATV, loaded it in my truck and gave my daughter a base ball cap...you've earned a cuctomer for life.....well done boys and girls"
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